Frequently Asked Questions
Everything you need to know about our handcrafted essentials.
How should I care for my handmade bag or apron?
We recommend spot cleaning with a damp cloth and mild detergent. For heavy-duty aprons, hand washing in cold water and air drying will help maintain the fabric integrity and color.
Are your products made from sustainable materials?
Yes, we prioritize ethically sourced natural fibers like organic cotton, linen, and reclaimed leather to ensure our accessories are as kind to the planet as they are stylish.
How long will it take to receive my order?
Since each item is handcrafted, please allow 3-5 business days for production. Shipping typically takes an additional 3-7 business days depending on your location.
Do you accept custom orders or personalization?
We love creating unique pieces! Please contact our team via the 'Custom Order' page to discuss specific dimensions, colors, or monogramming options.
What is your return policy?
We accept returns on non-personalized items within 30 days of delivery. Items must be in their original, unused condition. Please note that custom-made orders are final sale.
Do you ship internationally?
Yes, we ship our handmade goods worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.